Raho Foam is a leading manufacturer specializing in foam products for various industries, including, furniture, packaging, and construction. With a strong presence in hargeisa, Raho Foam serves a diverse customer base with innovative foam solutions tailored to meet their specific needs.
The Chalange
After years of exponential growth and expansion, Raho Foam faced operational challenges stemming from disparate systems and processes across different business units and regions. The lack of cohesion led to inefficiencies in communication, inventory management, and order processing. Moreover, the existing website failed to reflect Raho Foam’s commitment to innovation and quality, hindering customer engagement and conversion rates.
Raho Foam recognized the urgent need to streamline operations, enhance customer experience, and showcase its diverse product portfolio effectively. The goal was to create a centralized platform that not only facilitated seamless internal operations but also provided an intuitive and engaging experience for customers, distributors, and partners.
What did
oogo do
Raho Foam partnered with Oogo Tech to revamp its digital presence and optimize internal processes. Oogo Tech, renowned for its expertise in digital transformation and web development, embarked on two primary workstreams: Website Development and Process Automation.
Website Development – Oogo Tech collaborated closely with Raho Foam’s stakeholders to understand their unique requirements and brand identity. Leveraging cutting-edge technologies and best practices, Oogo Tech designed and developed a dynamic, user-friendly website that showcased Raho Foam’s extensive product range and capabilities. The new website featured intuitive navigation, engaging visuals, and seamless integration with backend systems for real-time inventory management and order processing.
Process Automation – Recognizing the importance of efficiency and scalability, Oogo Tech implemented automation solutions to streamline key processes such as inventory tracking, order fulfillment, and customer support. Leveraging advanced automation tools and frameworks, Oogo Tech automated repetitive tasks, reducing manual errors and accelerating turnaround times. Additionally, Oogo Tech integrated AI-powered chatbots to enhance customer support and facilitate instant query resolution.
The Results
- Enhanced Online Visibility
- 100% customer satisfaction
- 100% compliance with industry standards
- Improved search engine visibility and updated content.
